In Vienna, beauty is visible almost anywhere you go. The true secrets and stories, however, can be found between the hidden lanes and passages of the city.
Join us on a fascinating tour and discover Vienna behind the scenes- the quiet courtyards, romantic squares and those passages you may have gone by many times but never knew were there! Our Professional and licensed tourist guide will also take you underground, to see a part of the city you never knew existed.
For all bookings of day tours, a minimum of 24 hours' notice prior to your scheduled departure is required in order to receive a full refund. If a cancellation is made with less than 24 hours notice, no refund is given.
For all bookings of multi-day and custom private tours, a minimum of 72 hours' notice prior to your scheduled departure is required in order to receive a full refund. If a cancellation is made with less than 72 hours' notice, no refund is given*
*Note that in the event the client requests a refund for any reason, Tour Desk reserves the right to charge a 3% administration fee to cover costs incurred.
Cancellation and refund requests need to be sent in writing to firstname.lastname@example.org
Dear Secret Vienna Explorer,
Thank you for booking our Vienna behind the scenes tour!
Our professional, licensed tour guide is looking forward to meeting you soon. The tour’s meeting point is by the corner of Palais Harrach in Freyung. Our guide will be waiting for you near the bench that leads to the entrance of the parking garage, you won't be able to miss us.
Here's the picture of our meeting point:
And here’s a link to Google Maps: link
We kindly ask you to be at the meeting point 10 minutes before the tour's start. We love being punctual and so our tours will begin on time. If you are late, please contact us in advance via phone, WhatsApp or Email.
Our phone number is: +4367761612322 and our email is: email@example.com
Please note- our tours take place in almost any weather. Please check the forecast and make sure you are dressed appropriately to fully enjoy the tour. In cases of heavy rain, we will be in touch with you via email to update you about possible changes so please make sure to check your inbox.
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We are looking forward to seeing you soon!